What to Look for in a Virtual Assistant Agency

When you’re considering a Stealth Agents team, it’s important to look at their reputation and how they help clients meet their goals. The best agency will be able to provide case studies and testimonials that highlight their success. For example, if they claim to have helped increase customer engagement, ask for examples of this. You can also ask for contact information to speak directly with these clients to verify their claims.

VAs can also help with research, including finding potential suppliers, sourcing products and services, and conducting competitive analysis. They can also handle customer service tasks like answering questions and assisting with order processing. If your business is involved in affiliate marketing, a VA can manage relationships, track performance, and collect and analyze feedback.

Hiring Through a Virtual Assistant Agency: What to Know About Contracts

Some agencies specialize in specific areas, such as social media marketing or SEO. Others offer more diversified services. WoodBows, for instance, provides a comprehensive virtual assistant package that includes web design and development, social media management, SEO reports, and email and calendar scheduling. Most WoodBows VAs are based overseas, but the firm also offers U.S.-based VAs for a higher fee.

A virtual assistant agency should have a rigorous vetting process to ensure their VAs are qualified and reliable. This may include background checks, skills assessments, and interviews. They should also have a transparent compensation structure to attract the best VAs. This should include clear details about how they pay their VAs, whether they receive incentives or raises based on performance.